1. Introduction

Eclipse360 Pty. Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eclipse360solar.com and use our software-as-a-service (SaaS) platform ("Service").

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information:

Name, email address, phone number, and business information, company details & other information provided y you while using the software.

Company & personal information when you register or access our Service.

2.2 Technical Data:

IP address, browser type, device information, and usage data etc. when accessing our Website or Service.

2.3 Business Data:

Data related to your solar installation and retail business, including project information, team data, and operational details.

3. How We Use Your Information

We may use the collected information to:

To provide and improve our beta software.

To analyze usage trends and fix bugs.

Provide, operate, and maintain our Website and Service.

Process your account registration and manage your access.

Improve, personalize, and expand our Service.

Communicate with you, including responding to inquiries and sending updates.

Analyze usage patterns to improve our platform's functionality.

Ensure compliance with applicable laws and regulations.

4. Data Processing Agreement (DPA)

This section serves as a Data Processing Agreement between Eclipse360 Pty. Ltd. and its users:

4.1 Purpose of Data Processing: Data is processed solely to provide and improve the Service.

4.2 Roles and Responsibilities: You are the data controller, and Eclipse360 Pty. Ltd. is the data processor.

4.3 Security Measures: We implement reasonable technical and organizational measures to protect your data.

4.4 Sub-Processors: We may engage third-party sub-processors for certain functions. A list can be provided upon request.

4.5 Data Retention: Data will be retained as per the Data Retention Policy in Section 8.

4.6 Breach Notification: We will notify you within 72 hours in case of a data breach that affects your personal information.

5. How We Share Your Information

We do not sell or rent your data.

We may share anonymized data for analytics.

We may disclose data if required by law or to protect our rights.

6. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. Data is stored securely, and access is restricted to authorized personnel only.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance user experience on our Website & software.

Analyze trends and track user activity.

Manage logins and session data.

You can disable cookies through your browser settings, but this may affect the functionality of our Service.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request access to your personal information.

Correction: Correct inaccurate or incomplete data.

Deletion: Request the deletion of your data, subject to legal obligations.

Objection: Object to the processing of your data in certain circumstances.

You may opt-out of beta participation at any time

To exercise these rights, please contact us at info@eclipse360solar.com.

9. Data Retention

We retain your data as long as necessary to provide our Service or as required by law. Upon termination of your account, we may retain your data for a limited period to comply with legal and business obligations.

10. Third-Party Links

Our Website or Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by updating the "Effective Date" at the top of this page. Your continued use of our Website or Service constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: info@eclipse360solar.com.

Company Name: Eclipse360 Pty. Ltd.

ABN: 36 682 036 522

Website: https://eclipse360solar.com